When even you try to mount a database on a server that is running EBD, and instead receive the following error message:
“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager”
Additionally, the following event is logged in the Application log:
Event Type: Error
Event Source: MSExchangeSA
Event Category: (14)
Event ID: 9175
Description: The MAPI call ‘OpenMsgStore’ failed with the following error: The MS Exchange Server computer is not available. Either there are network problems or the Exchange Server computer is down for maintenance. The MAPI provider failed.Exchange Server Information Store ID no: 8004011d-0526-00000000
or
Event Type: Error
Event Source: ESE
Event Category: General
Event ID: 486
Description: Information Store (3932) First Storage Group: An attempt to move the file “E:\Program Files\Exchsrvr\mdbdata\E00.
Cause
1. Error 1811 relates to JET_errFileNotFound. This issue may pop up in an Exchange log file(E00.log) that has a mismatching signature and LGeneration. If E00.log file has a mismatching signature, the information store won’t mount even if the databases are consistent.
2. If an anti-virus program quarantines, deletes or interferes the current Exchange log file.
How to Resolving?
To resolve this issue, ensure the anti-virus is not configured to scan the Exchange Server directories. Check the log files of the anti-virus program to verify whether the Exchange log file was quarantined or deleted.
1. If quarantined, recover the Exchange log file by executing the following steps:
a) Recover the Log to folder which contains production files
b) Start MS Exchange Information Store Service. In case other Exchange log files are not missing, the database will mount. In case more log files are found to be missing, check the missing log files in the quarantine folder. If you cannot find the files, follow the next step.
2. If deleted, recover the Exchange log file by following these steps:
a) Move all the inconsistent databases to backup folder
b) In case, new E00.log file is made, move it to the backup folder. Also, move E00.chk and copy the existing files.
c)Rename last E00*.log file as E00.log
d) Restore database from backup.
If you do not have a backup, you must consider using third-party Exchange Server recovery software to bring EDB database files to consistent state.
We provide you an Exchange Recovery extracts inaccessible data from corrupt .edb files and is compatible with Exchange Server 5.5, 2000, 2003, and 2007. This Exchange recovery tool recovers all e-mail messages, notes, journals, tasks, contacts and other components.
Very useful post mate, a helpful topic for a novel user and very understandable too. One more tool is available here which lets the user to convert offline EDB file to PST when the Exchange Server is not active. Get complete info here: http://www.offline.edbtopst.org/
ReplyDeleteIts not an easy task to deal with such corruptions for a non technical guy so it is better to those try any third party tool like Stellar Exchange recovery tool.
ReplyDeleteThanks for sharing the helpful information to fix this event ID. It is really very hard to work around such kind of problematic situations. But thanks to this third party tool that helped me to fix this issue and mount the database successfully to MS Exchange Server: http://www.recover-computerdata.com/exchange-server-recovery.html
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To repair and restore the corrupted or damaged .edb file in its original format, you can try this advance Exchange server recovery utility: http://www.recoverfilesdata.com/exchange-edb-pst-converter.html
ReplyDeleteThis tool fixes the corrupted items in Exchange databases (edb) files and allows the users to directly restore to the MS Exchange server.
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ReplyDeleteEDB to PST Converter tool elegantly handles all types of corrupted or damaged Exchange database. With the help of this EDB to PST Converter tool you can easily convert EDB to PST with its all attachments or folders like- tasks, notes, calendars, journals and remainders.
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Exchange Server Recovery software,by this software one can very easily repair corrupt or lost EDB files as well as convert them into useable Outlook PST files.
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Really helpful to repair corrupt Priv1.EDB or Pub1.EDB files and fix EDB errors. It amazingly recover/repair all EDB file from damage exchange database and export Exchange mailbox to PST mailboxes including- Notes, Contacts, Calendars, Tasks, Journals, Inbox, Outbox, Sent items etc and also provide to save safely into PST, EML, MSG, TXT, RTF and HTML file format.
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Nice, thanks for sharing it, I also found good information from http://recoveryexchangeserver.blogspot.in/ which provides the solution to fix all issues related to exchange server corruption. This tool recovers corrupt or inaccessible exchange edb files and convert them to new or exisiting outlook pst files format at user defined location.
ReplyDeleteTo deal with this, a unique Exchange 2003 Recovery tool is available that recovers every single error associated with Exchange Database like “Deleted mailboxes”, “Public folder error”, “# JET_errInvalidDatabaseId -1010”. Exchange EDB to PST tool is compatible with Exchange Server 5.5, 2000, 2003, 2007, 2010 and 2013 . - See more at: https://softcart.wordpress.com/edb-to-pst-converter/
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteIf you don’t know that how to deal with corrupt Exchange Server corruption issues and recover Exchange Data into PST, so I would like to suggest that in this situation you can use Enstella Exchange Server Recovery Software which gives the great method to repair and recover all kinds of Exchange EDB corruption issues and convert Exchange EDB Data into PST with all attachment and properties items.
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